Returns

We guarantee your satisfaction with all Tenderworks merchandise. You may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping charges). If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping fees for replacement of such damaged or defective shipments. Please see our Return Policy for more information.

Should you choose to return a product within 45 days of the purchase date, we will happily refund the purchase price to the original form of payment. Please note that your original receipt/invoice must be included.  Please download a Return Form here, or include the following information with your return: whether you want a return or a replacement, the reason for the return, a description of the item you are returning, and the price.  

Please package your return in the original box, if possible, and send to:

Tenderworks
7 Creek Drive #403
Beacon, NY 12508

If you would prefer to reach out to us regarding your purchase, you may email us here.